FAQ

10 most frequently problems

  • What mobile apps does Play.fm offer?
  • How to upload a DJ Set in general?
  • What is the difference between a user profile and an Artist/Label/Club page?
  • Why should i connect my Play.fm user profile to Facebook & Twitter?
  • What is the Dashboard?
  • Do I need permission to upload a DJ Set?
  • Do I have to pay to use Play.fm?
  • How can I embed or share Play.fm content?
  • I logged in. Where can I manage my user profile now?
  • I forgot my Password, how can I retrieve it?

Apps

Login

Search, Find & Sort

  • How are the Charts calculated?
  • How to gain more listeners and reach the Play.fm Charts?
  • How does the tag/style cloud at the top of the page work?
  • How can I search for my favorite Artist / Label / DJ Set / Tag/Style?

Listen

  • How can I ask for a track ID in a DJ Set?
  • How can I identify a track played in a DJ Set?
  • The current audio quality of the streams is 128 kbit/s. Do you also provide audio streams in better quality?
  • How can I edit an existing playlist?
  • How can I add DJ Sets to my playlist?
  • How can I create a new playlist?
  • The Player starts but the wave form isn't loading correctly, what can I do?
  • The Player starts but I dont hear anything, what can I do?
  • Where can I download the latest Flash version?
  • Do I have to pay to use Play.fm?

Dashboard / My Personal Features

  • What is the Dashboard?
  • What is the "NewsFeed"?
  • How can I follow a Artist/Label/Club/Festival page?
  • Why should i connect my Play.fm user profile to Facebook & Twitter?

Upload

  • I tried to upload a recording but the process got stuck. What can I do?
  • Technical requirements for audio files
  • Can I upload single tracks?
  • How can I add my radio show to the radio show calendar?
  • I can't find the radio show I uploaded in the calendar. Why?
  • How to upload a DJ Set in general?
  • Can everybody upload DJ Sets onto Play.fm?
  • General DJ Set upload requirements

Edit / Update Content

  • What is the difference between a user profile and an Artist/Label/Club page?
  • How to create an Artist/Label/Club page?
  • How can I edit an existing Artist/Label/Club page?
  • How can I delete my Artist/Label/Club page?
  • How can I edit my uploaded DJ Sets?
  • How can I delete my DJ Sets?
  • What is claiming and how to claim a page?
  • My Artist/Label/Club page was claimed by another person, what can I do?

Event Calendar

Shop

Legal Issues

Embed & Share Content

  • How can I embed or share Play.fm content?
  • How can i use the data from the Play.fm API to generate the javascript widget for clubs?
  • How to start the Play.fm popup player using RSS Feeds
  • How can I embed RSS Feeds from Play.fm into my website?

Miscellaneous

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